The External Learning Solution of the Year Award is presented to a learning provider that has undertaken a major learning and development project or projects for a client that are innovative in concept and have produced demonstrable performance improvement and business impact for the client as well as evidence of value for money.

Recognising major L&D projects for external clients that have produced demonstrable performance improvement and business impact


The judges will be seeking clear differentiators from other entrants to the award, evidence of innovation, business impact over time and client satisfaction, and a strong proposition in response to the challenge ‘what was your contribution and value-add to the success of the project(s)’?


You are requested to structure your submission in a way that covers the sections below. Each section will be reviewed by the judges during the short-listing phase and the submission will be scored. Please ensure that you observe the strict word count criteria below.

  • Overview – a brief description of the external learning solution(s), the roles and responsibilities of the parties, and the client’s expectations and requirements. Explain how you became involved in this programme. (Maximum 200 words)
  • Description of the key challenges, and the approaches adopted – consider the following points within your submission: needs analysis, solution(s) development, project planning, review process, quality audits, service delivery, client engagement, performance outcomes, clear business impact and lessons learned. (Maximum 250 words)
  • Outcomes  – what were the key performance metrics and results, both in terms of long term business performance and, also, in terms of meeting both client and stakeholder expectations? (Maximum 250 words)
  • Achievement – what do you consider to be your core achievements in these projects(s), what difference did you make to the client organisation as a result, and why do you believe that this is the year that your work should merit External Learning Solution of the Year? (Minimum 200 words; maximum 400 words)
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