The Onboarding Programme of the Year Award is presented to an organisation that has built an exemplary and effective Onboarding Programme. Candidates should demonstrate consistent high quality and innovation as well as defined and measured impact on the organisation.

Evidence from the programme’s participants and data on its effectiveness will be strong differentiators for the judges.


The judges will be seeking clear differentiators from the other entrants for this award. These will include evidence of innovation, business impact, cost effectiveness and strong endorsement from the organisation as well as a strong proposition in response to the challenge “why this year?” The Onboarding Programme should be substantially different from what preceded it in the organisation.


You are requested to structure your submission in a way that covers the sections below.  Each section will be reviewed by the judges during the shortlisting phase in the submission will be scored. Please ensure that you observe strict word count criteria below.

  • Overview – a brief description of the organisation and the market segment in which it operates. Include here, the numbers going through the Onboarding Programme and its scope and breadth of roll out. (Max 200 words)
  • Description of the key challenges in the approaches adopted – consider the following points within your submission: technical and reach challenges, innovative strategies used and radical adaptation of what existed prior to this Programme. Include detailed description of the service delivery, value for money, and overall impact on the organisation. Include evidence from participants in the onboarding Programme as well as hard data on its effectiveness. (Max 250 words)
  • Outcomes – what were the results, both in terms of specific business impact over time and also in terms of meeting the organisation’s expectations? Include whatever metrics you have available to demonstrate and illustrate the outcomes. Include participant comment if possible. (Max 250 words)
  • Achievement – please describe the overall impact and achievement of this onboarding programme, share the difficulties overcome and the acknowledged impact across the organisation. Try to sum up the difference it has made to your organisation in contrast to what went before. Answer the question: “why do you believe that this is the year that your organisation should win The Onboarding Programme of the Year Award?” (Min 200 words; max 400 words)
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